World Trade Center Delaware WTCDE

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WTC Delaware Member Profile - October 2006
Title:	"Lontano" or "Spice Company" or "Spicy Business"
Who?	Lontano Corp.
Where?	Wilmington, DE
What?	More than a company in the Spice Business. The concept for spices.
Products?	More than 144 Spices and Seasoning Blends.
Distinctiveness?	Freshest and best quality products.
Specialization?	Business with Supermarket Chains, Foodservice Distributors, Bulk Food Distributors, Restaurants, Bakeries and Private Label Packaging Customers.
Deal?	Visit Lontano Web site and receive a free spice chart (A $4.99 Value)
Did you know? Spices and herbs have played a dramatic role in the development of Western civilization. Spices today are plentiful and are used mostly as flavorings. However, in ancient and medieval times, they were rare and precious products, used for medicine, perfume, incense, and flavoring. Who had control over the trade of spices from 3000 BC through the 20th Century? The answer will be displayed in next month's member profile. October Profile (PDF)

WTC Delaware Member Profile - November 2006
Title:	A+ Life Science
Who?	A+ Scientific LLC
Where?	Newark, DE
What?	Service for life Science Industry.
Services?	Purchasing, procurements, sourcing of scientific products and services Distribution of chemical reagents and bio products R&D consulting through A+ Life Science Network partners E-business solutions Chem-informatics
Networking?	BioScreening.com: Directory of Drug Discovery products ChemDB Software BuyReagents.com Shop.hplcweb.com
Join Network?	Contact A+ Life Scientific: www.aplusscientific.com
Did you know? A reagent is any substance used in a chemical reaction and it usually implies a chemical that is added to bring about the chemical change. When purchasing or preparing chemicals, "reagent" describes chemical substances of sufficient purity for use in chemical analysis, chemical reactions or physical testing.
What do you know about Water Purity Standards? Reagent-quality water must have very low levels of impurities like sodium and chloride ions, silica, and bacteria, and very high electrical resistivity.
How Purity Standards for reagents are set? Purity Standards for reagents are set by organizations such as ASTM International. ASTM International is an international voluntary standards organization that develops and produces technical standards for materials, products, systems, and services. It was formed in 1898 in the United States as the American Society for Testing and Materials by a group of scientists and engineers.
Answer from last month (Lontano Corp.-Spices) Who had control over the trade of spices from 3000 BC through the 20th Century? 3000 BC to 200 BC: Arabs traded spices and herbs among early civilizations 200 BC to 1200: The Romans control the trade. 1200 to 1500: Europeans explore passages to the East Indies. 15th - 17th Century: Wars for control of spice trade break out. 16th -18th Century: English exploration begins. 17th - 20th Century: Americans enter the spice trade.

WTC Delaware Member Profile - December 2006
Title:	What is Behind Chocolate...
Who?	United Cocoa Processor, Inc.
Where?	Newark, DE
What?	Supplier of cocoa ingredients for use by the food industry.
Products?	Cocoa Nibs Cocoa Liquor Cocoa Butter Cocoa Cake Cocoa Powder
Clients?	Mars Hershey's ADM Givaudan Barry Callebaut
What's new?	In May 2006 United Cocoa Processor, Inc. has been certified as an organic manufacturer.
Did you know? Chocolate is made from cacao beans, a great source of flavonoids, a beneficial plant compound that's in other great things like green and red fruits and vegetables, red wine and green tea. Source: www.eDiets.com "Chocolate's Sweet Rewards"
How many pounds of chocolate are consumed by Americans each year? Americans consume 2.8 billion pounds of chocolate each year, or over 11 pounds per person.
What products are used in the production of chocolate? Chocolate is produced using proper proportions of cocoa products, sugar, milk, and other minor ingredients. Cocoa products that are used are cocoa liquor, cocoa butter, and cocoa powder.
How are cocoa products derived from cocoa beans? Cocoa beans are processed in a series of steps which include roasting, husking (de-shelling), grinding, pressing, and milling. Cocoa liquor is produced at the grinding stage, cocoa butter is produced at the pressing stage, and cocoa powder is produced at the milling stage.

WTC Delaware Member Profile - January 2007
Title:	Every Captain needs an experienced Navigator...
Who?	Port to Port International Corp.
When?	Since 1998
Where?	New Castle, DE
What?	Full logistics service provider. Weekly cargo service to Central America from the Port of Wilmington, Delaware. Specializes in the shipment of pre-owned vehicles to Latin America.
Potential?	Shipping Anything Anywhere in the world.
Other Services?	Full Chartering Service for Cargo and Vessel needs Warehouse Space / Land Storage available Full Logistics Service for Door to Door or Port to Port Shipments Bulk Material Management Trade Development Maritime Consultants Intermodal Services
Credentials?	Largest U.S. exporter of used vehicles to Central America
Award?	Delaware State Chamber of Commerce 2003 Award of Excellence
Did you know? In 2005 Central America imported $351,745,581 in vehicles from U.S.
Trivia Question: In 2005 Total Exports from Delaware to Central America was $ 34,683,176. Which of the following products represents 72.9% of total exports? a. Processed Food b. Paper Products c. Chemical Manufacturers d. Machinery Manufactures e. Others
Answer: b. Paper Products
a. Processed Food - 3.7% b. Paper Products - 72.9% c. Chemical Manufacturers - 9.5% d. Machinery Manufactures - 5.5% e. Others - 8.4% Source: www.tse.export.gov

WTC Delaware Member Profile - February 2007
Title:	Healthy Choice Since 1851
Who?	Dole Food Company, Inc.
Where?	New Castle, DE
What?	Dole Food Company's worldwide team of growers, packers, processors, shippers and employees provides safe, high-quality fresh fruit, vegetable, and food products, along with fresh-cut flowers.
Products?	Fresh Fruit Fresh Vegetable Fresh Berries Packaged Fruit Packaged Salads 100% Juice Frozen Fruit Fresh Flowers
What's new?	You can now buy Dole's Hawaiian treats online.
Credentials?	Largest U.S. exporter of used vehicles to Central America
Did you know?	For the first time in our nation's history, poor diet and inactivity are projected to overtake smoking as the leading cause of preventable death. The Dole Nutrition Institute was founded to "Feed the World with Knowledge" - through research and education regarding the potential of a plant-based diet to promote health and prevent disease. Dole Nutrition Institute serves as an in-house "think tank" for the Dole Food Company, generating nutrition-targeted product ideas, marketing materials as well as scientific research.
Trivia Questions 1. "Beauty Fruits and Vegetables": Which are the main 15 fruits and vegetables that are potent sources of Antioxidants? (Antioxidants help combat signs of aging) 2. Is tomato a fruit? 3. How many serving of fruit and vegetable should an active teenage male consume daily? 4. Are bananas good resource of: a. Vitamin C b. Potassium c. Fiber 5. Which fruit is highest in Vitamin C? a. One medium orange b. One medium papaya c. One medium mango d. One medium grapefruit 6. What is the leading fresh fruit sold in United States a. Apples b. Oranges c. Strawberries d. Bananas
Answers: b. Paper Products
1. Answer: Pomegranates, prunes, concord grape juice, blueberries, blackberries, purple cabbage, kale, Brussels sprouts, kiwis, raspberries, strawberries, raw spinach, oranges, apples, and watercress. 2. Yes 3. 9 servings 4. d 5. d 6. d. Followed by Apples and Grapes. Source: Dole Nutrition Institute

WTC Delaware Member Profile - March 2007
Title:	Polymer Consulting, Development and Testing
Who?	PlastiScience, LLC
Where?	Smyrna, DE
What?	A distinguished leader in the plastics consulting, development and testing industry.
How?	Through innovative solutions and superb customer service, clients receive a full-service solution to their formulation, development and testing needs which accelerates their products to market.
Client needs?	Clients rely on PlastiScience to fulfill needs for twin-screw compounding, sample test injection molding and plastics property testing through industrial safety & federal quality conformance (ASTM, UL, ISO, GSA) to address: Product Development for All Engineering Plastics - Resin Selection for Product Function Raw Material Selection and Procurement for Best Cost / Performance Custom Compound Formulations for Specific Applications Electrical and Electronics Custom formulations for Flame Retardant Applications Automotive Durable Products Packaging Products Extrusion & Thermoforming Appliances Lawn & Garden Wire and Cable Medical Environmentally Friendly Products Polymer Compound Recommendations, including Deformulation, Additives, Alloys, Blends and Specialty Formulations Polyolefins, Polyamides, Polycarbonates, ABS, Alloys Advanced Composites Nanocomposites Global Technical Service for Additive and Polymer Clients
Why?	Clients rely on PlastiScience for the company dedication to testing plastics for product performance, durability and safety services. ISO 17025:2005 Compliant, Certification Pending Certificated UL Agency GSA Contract Holder The only GSA contractor for Plastics in Laboratory Testing and Analysis Services GSA Contract GS-07F-9176S (SIN 873-1,2,3,4,99)
Contact	Dr. Daniel Davidson Phone: (302) 659-3032 Email: Daniel.davidson@plastiscience.com www.plastiscience.com
Trivia Question	RTI (Relative Thermal Index) is a tool used by UL to determine the effective life of a plastic article, determined by accelerated aging or deterioration of the plastic at elevated temperatures. It is a measure of the material's thermal endurance. The effective lifetime of the unknown sample is then determined compared to the known material. How long does the test take to be completed? a. The test takes a minimum of 50 hours b. The test takes a minimum of 500 hours c. The test takes a minimum of 5000 hours
Answer:	c. The test takes a minimum of 5000 hours to be completed, and can be both time-consuming and costly.

WTC Delaware Member Profile - April 2007
Title:	Talent, Technology, and Teamwork - Dedicated to a Cleaner Environment Since 1982
Who?	BATTA ENVIRONMENTAL ASSOCIATES, INC. and BATTA LABORATORIES, INC.
Where?	Newark, DE - Georgetown, DE - Philadelphia, PA
What?	Environmental Consulting Engineering Company, Analytical Laboratory
When?	Since 1982
Who?	Geologists, Industrial Hygienists, Health and Safety Specialists, Environmental Scientists, Civil and Environmental Engineers, Contract Administrators, Computer Specialists, AutoCAD Operators, Project Designers, Project Monitors and Administrative Support Staff.
Services?	Industrial Hygiene Indoor Air Quality Environmental Engineering Geo-environmental Environmental Analytical Laboratory
Expertise?	Industrial Hygiene Geology Hydrogeology Environmental science and engineering Industrial Hygiene Chemistry Mineralogy Toxicology Health and Safety Project Design and Management
Clients?	Dupont AstraZenaca Rohm and Haas Company Ciba-Geigy State of Delaware Division of Facilities Management Delaware Department of Transportation City of Philadelphia United States Air Force United States Army Public and Private school districts
Did you know?	Only 2.5 Percent share of all water on Earth is freshwater. Only 1 Percent share of all freshwater is available for human use.
Environmental Trivia	Approximately how long does it take an aluminum can versus a glass bottle to break down by natural processes? A. Aluminum can 30 years versus glass bottle 500 years B. Aluminum can 30 years versus glass bottle 50,000 years C. Aluminum can 300 years versus glass bottle 500,000 years D. Aluminum can 300 years versus glass bottle 1,000,000 years
Answer:	D. Aluminum can 300 years versus glass bottle 1,000,000 years

WTC Delaware Member Profile - May 2007
Title:	Sharpen Your Edge Through Targeted Business Research!
Who?	D R INFO LLC.
Where?	Wilmington, DE
What?	Business Research Services - Training Services
Who?	Dee Richardson is an Independent Information Professional.
Goal?	Help organizations to get a handle on things and move forward.
Research?	Reaching into new markets Developing New Products Developing New Technologies Expanding into geographic regions
Training?	Web search training Competitive Intelligence Overview Counter-competitive-intelligence training
Connections?	Delaware-certified woman-owned business Member of the Association of Independent Information Professionals Member of the Society of Competitive Intelligence Professionals Member of the Product Development and Management Association Member of several local business associations Subscribed to SCIP's Code of Ethics and Contributor on the Steering Committee of the Delaware Valley Chapter
Clients?	From Divisions of Fortune 100 to mid-size enterprises to start-ups
Did you know?	It has been estimated that "not finding information" costs companies millions of dollars each year and that roughly 50% of most web searches are abandoned.
Trivia Questions	1. What is the estimated amount that U.S. businesses waste annually by having employees search for free information online? A. $10 Million B. $80 Million C. $1 Billion D. More than $100 Billion
Answer:	D. $107 Billion (Source: Factiva)
	2. How much of the more than 500 billion web pages are accessible via search engines like Google and Yahoo?
Answer:	Answer: 20 percent
	3. How many business failures can be traced to "lack of knowledge?"
Answer:	90 percent (Source: Dun & Bradstreet)

WTC Delaware Member Profile - June 2007
Title:	Our clients' objectives become our objectives.
Who?	Connolly Bove Lodge & Hutz LLP
Where?	Wilmington, DE - With additional offices in Washington, DC and Los Angeles, CA
What?	IP Smart * Business Savvy * Client Connected®
Expertise?	One of the nation's leading intellectual property and business law firms
Goal?	Our goal is to meet our clients' needs, anticipate their future concerns, and identify a comprehensive strategy to address those concerns.
Clients?	Include well-known Fortune 100 companies as well as many middle market and emerging high-tech start-ups: BASF Corporation, Bayer AG, Colgate-Palmolive Company, FMC Corporation, Invista, Apple Inc., Ford Motor Company, Pfizer Inc, State of Delaware, Verizon Communications, Inc., Wells Fargo Bank, N.A.
Recognition?	In 2007, Best Lawyers in America® recognized ten Connolly Bove attorneys, from all three offices, in both Intellectual Property and Business Law categories. In 2007, Best Lawyers in America® ranked CBLH #1 in Delaware in Intellectual Property Law for the second year in a row. In 2006, four Connolly Bove attorneys were chosen as Delaware's Top lawyers by Delaware Today Magazine Three members of Connolly Bove have received the Delaware District Court's Caleb R. Layton, III Award since 2001
Trivia Question:	Of the 43 U.S. presidents, how many were also lawyers? A. 40 B. 5 C. 25
Answer:	C. 25

WTC Delaware Member Profile - July 2007
Title:	Expanding Business
Who?	Port Contractors, Inc.
Where?	New Castle, DE
What?	Material Handling Solutions
Expertise?	With more than 25 year of expertise in material handling your product from the time it arrives by truck, rail, barge, or ship until it is delivered to its ultimate destination.
How?	In a safe and environmentally friendly manner.
When?	Since 1980
Priority?	Customer Satisfaction
Customers?	All sizes and complexities
Specialty?	Dry bulk materials and break-bulk products
Other Services?	Customized Solutions for that "one size" does not fit all
Did you know?	Port Contractors Inc. designed and built a portable dust collection system mounted on a hopper to control airborne fugitive emissions during discharge of vessels. The use of the system is included in the state's approved air permit. Dry fine-grained material can now be discharged efficiently with minimal fugitive dust emissions.

WTC Delaware Member Profile - August 2007
Title:	Creating a Safer and More Secure World™
Who?	SafePlace Corporation
Where?	Headquartered in Wilmington, Delaware, SafePlace offers programs internationally utilizing a global network of strategic partners and Authorized Surveyors™.
What?	SafePlace is a multi-disciplined applied technology firm that provides innovative technical, scientific and management solutions in security, risk analysis, fire protection, life safety and emergency management.
Services?	Conformity assessment, strategic advisory services, technical assistance, mitigation strategies, information resources, program development, specialized training and educational services.
Distinctiveness?	SafePlace is the only provider of Accreditation and Certification programs for facilities and locations where the safety of people is a concern. SafePlace plays an integral role in international codes and standards development. SafePlace has developed a unique and powerful all-hazard vulnerability assessment architecture known as the VAMCAP™ Vulnerability Assessment Methodology for Critical Asset Protection™ which satisfies the "Hazard Identification, Risk Assessment, and Impact Analysis" requirements of ANSI/NFPA 1600, the National Preparedness Standard and is the basis of the security vulnerability assessment in ANSI/NFPA 730, known as the National Standard of Care for Premises Security. SafePlace offers VAMCAP products, services, training and certification.
Did you know?	Conformity assessment is the process of evaluation that verifies compliance with relevant requirements in voluntary or mandatory codes, standards and regulations. SafePlace® proprietary conformity assessment programs and processes are based primarily on selected internationally recognized codes, standards and regulations and uniquely result in the uniform application of these standards of care - across the country or around the world.
Trivia Question?	Which of the following industries has the highest annual average recordable injury rate among employees? a. Electric Services b. Hospitality (hotels) c. Chemical Manufacturing d. Mining
Answer:	Statistics from the U.S. Bureau of Labor Statistics have shown that nearly 1 in 10 hospitality (hotel) industry employees is injured each year - significantly higher than the industrial average recordable injury rate. The workplace injury rate among hospitality industry workers exceeds those of mining and other traditionally hazardous industries, having about twice the injuries of chemical manufacturing!

WTC Delaware Member Profile - October 2007
Title:	International Document Management: Our Business - Your Solution.
Who?	Inter-American Group
Where?	Headquartered in Washington, D.C. IAG is located in the heart of Washington D.C., in close proximity to over 200 embassies, consulates, U.S. federal agencies and financial institutions. IAG is an international firm offering client-driven integrated services.
What?	IAG offers clients a high level of professional capability, and ample experience in the urgent processing of passports to American and British citizens. We respond to your needs as quickly as your individual case requires.
Services?	Applicants with travel plans in the near future or that need an immediate solution for their urgent business trip, can contract our 12 to 24 hour services. Our specialty within the global market is to offer professional services designed to assist you with international trips and business travels. Feel free to delegate your passport or visa needs to our experts. IAG's policy is to respect and protect all confidential information provided by our clients. No information will be shared with outside and unrelated parties. We also offer an efficient service trough our user friendly and easy to navigate website. You can identify the type of assistance required at www.passportdocs.com.
Distinctiveness?	IAG's professional team is led by our Vice President, who served for ten years as General Consul in Washington, D.C. She is also a former president of the Ibero-American Consular Corps, and an expert in processing documents. Serving as a former judge and lawyer from her country of origin, she remains a member of the Inter-American Bar Association.
Did you know?	The processing of international documents for international travel, transactions and other purposes is often the source of errors and frustrating delays. The sheer number of international jurisdictions involved and their complex, and frequently changing, legislative and regulatory rules and requirements present a daunting challenge to the timely processing of related documentation. IAG provides effective, focused and opportune answers: We handle proceedings under special circumstances. Urgent U.S. and U.K. passports process in maximum eight hours. Free fee access to our experts. U.S and U.K passports guaranteed on time. Apostils and Consular Authentication services for any document s required overseas.
Trivia Question?	What is the expected processing time of an expedited service for passport application with the U.S. Department of State? A. Six to eight weeks B. Five business days C. No more than 3 weeks D. One to two weeks
Answer:	The Department states that expedited passport service will take no longer than three weeks. Standard service, however, generally has a six to eight week processing time for routine passport applications.

WTC Delaware Member Profile - November 2007
Title:	Your Highway to Global Trade
Who?	Global Trading Partners NA, Inc.
Where?	Headquartered in Camden, New Jersey. Current geographic markets include: USA, Middle East, Europe, South America, Eastern Europe, Africa, and Russia.
What?	Global Trade Partners is an Export Management Company (EMC) that handles export operations for small to medium sized businesses that want to improve their profitability by selling their products and services on the global market. GTP works with their clients to develop and deliver dependable and trustworthy sources of high quality, competitively priced goods and services by positioning themselves with reputable distributors worldwide. As an EMC they lend support to companies by locating distributors and/or representatives, assist with handling of advertising, marketing and promotion, oversee export shipping and financing or any aspect of exporting as requested by the client. GTP utilizes an extensive range of experience in the areas of importing, exporting, international procurement, equipment design/engineering, finance, manufacturing and project management which enables them to successfully train and link buyers and sellers of products and markets.
Services?	GTP works closely with their clients to: Identify, locate and research acceptable markets worldwide. Perform market research and identify target markets. Develop and implement an export strategy for clients. Increase the client's profits and effectiveness. Conduct Business Seminars and Workshops Develop Long Term Relationships Financial assistance resources and advice are available, where applicable.
Consulting Services	GTP Consulting Services (GTPCS) is a division of Global Trading Partners Na, Inc. They specialize in bringing diverse perspectives-across industries and analysis skills-to complex security and business challenges. The complexity and interconnectedness of homeland security issues require this broad perspective, which makes GTPCS a valuable player in the development of security, and business strategies at all levels of government and business.
Corporate Training Services	GTP will regularly offer an array of corporate training programs including; Violence in the Workplace Prevention Training and Drugs in the Workplace Prevention Training to their clients. Their team of professionals works with many Fortune 500 companies and is sensitive to today's needs of the corporate world. They are providing professional training and consulting solutions to reduce and control illegal activity occurring in the workplace and their client's communities. Their programs are targeted to all levels of your organization's management team and benefit all employees.
Did you know?	Until recently, video monitoring was limited to the CCTV systems or via a remote PC connected to the internet. The CCTV industry has been the first to acknowledge the importance of being able to offer monitoring capabilities from any location in the world through a GSM/UMTS mobile handset. Now GTP Consulting Services offers remote monitoring of CCTV cameras directly on your Mobile Phone via GPRS, UMTS (3G) and other mobile networks. GTPCS's system also allows you to set recording zones with variable sensitivity, run black and white, color, or infra-red wired or wireless cameras, receive e-mail alerts directly to your phone when a zone starts recording, and be able to watch it on your phone live!
Trivia Question?	Who is credited with the invention of a cipher in c50 B.C. to prevent his secret messages from being read should a message fall into the wrong hands. A. Ghengis Khan B. Julius Caesar. C. Leonardo DaVinci D. Cleopatra
Answer:	It was known as the Caesar cipher.

WTC Delaware Member Profile - December 2007
Title:	World Leader in Stud and Bolt Removal
Who?	Mechanical Services, LLC
Where?	Mechanical Services LLC ("MSI"), formerly known as Mechanical Services, Inc., has been providing stud and bolt removal services, and metal disintegration services to its customers, both nationally and internationally, since 1994. In June 2006, the company changed its corporate structure and is now known as Mechanical Services, LLC. With this change came expansion and growth. Besides its corporate facility in Wilmington, Delaware, MSI opened a facility in Benicia, California in June 2006, and a planned facility in the Gulf Coast area is on track for 2007.
What?	MSI employs state of the art technology for expert stud removal, bolt removal, metal disintegration, and nut splitting services. MSI has earned a solid reputation with its clients for rapid response to their needs, cost-effective and time saving specialized products and services, experienced personnel and an excellent safety record since incorporation in 1994.
Services?	MSI Services include: A Rapid Response Team on hand to solve your toughest stud and bolt removal problems. Removal of studs with no damage to housings, mating parts or host assemblies. Stud removal tools that remove studs from 1/2" to 8" diameter in seconds. Metal disintegration machines - the most powerful units available worldwide.
Specialization?	MSI Stud Removal services and its specialized tools were designed after years of research and development. MSI's services use techniques and tools that have solved the problem incurred by damages to the housing, the studs, or both, in most cases due to side-loading. Their stud removal tools use pneumatic energy, through air guns, to power equipment. This accomplishes two things: (1) it removes all side loading, and (2) it reduces stud torsion. The torque and harmonics from the air gun break the static hold on the stud and allow it to be freed. Consequently, the tool locks on the stud and, thus, becomes part of the stud. Unlike a welded-on nut, it does not bounce on the stud. In most cases even the largest studs are removed in seconds with no heat build up in the threaded housing, and no damage to the threaded portion. MSI also employs state of the art technology through its metal disintegration machines ("MDM")-the most powerful units available today anywhere in the world. MSI can completely remove a three-inch diameter stud, 5-1/2" deep, in less than 2-1/2 hours, WITH NO DAMAGE TO THE HOUSING. Pins, studs, and bolts, in all shapes and sizes, composed of any metal manufactured, can be removed safely and effectively utilizing our MDM's.
Distinctiveness?	MSI can remove any size-or burn any configuration-from 40 thousandths of an inch to five inches in diameter in one pass. Larger studs or holes can be made using multiple passes. On average, MDM is 40% faster than conventional drilling, and even glazed or hardened studs or bolts are removed with no problem utilizing the MDM process. Through all of the changes and growth, MSI has maintained the same management and suprevisory personnel since 1994. Mechanical Services continues to provide its customers with the most efficient, cost-effective, and safest source for stud and bolt removal and metal disintegration services today-and in the fastest time-all of which has led to its reputation as the leader in the field of metal disintegration, having removed over 50,000 studs worldwide.
Did you know?	Historically in all facets of industry, studs, bolts and pins have been a major time-consuming and financially-draining experience for maintenance managers around the world. The conventional means of removing studs has been to double nut and attempt to back off, or weld a nut on the stud and then try to hammer it out. In each case, time and manpower are put to extremes. After using the aforementioned methods, approximately half the studs will be removed with some damage to either the housing, the studs, or both in most cases. The primary reason these methods prove to be ineffective is side loading-the mechanical binding of the threaded surfaces against each other. When this occurs, heat builds up due to friction within the threads of the stud and housing, which, in turn, creates a gall and prevents the stud from being removed. If attempts are made to remove a stud hydraulically, the gall created by this friction will be carried through the housing, ultimately tearing out the threads.
Trivia Question?	In which country was the process of metal disintegration originally developed? A. Germany B. France C. England D. Russia
Answer:	Russia

WTC Delaware Member Profile - February 2008
Title:	Ever Wonder Who Sells Those Mini Bottles of Mouthwash and Tubes of Toothpaste Given Away by Hotels and Airlines?
Who?	Select Amenities, Ltd.
Where?	Hockessin, Delaware USA
What?	Select Amenities is a specialized wholesale distributor of travel size brands from Procter & Gamble, Johnson & Johnson, Dial Corp and other American consumer brand companies.
Products?	Brands handled include Crest Toothpaste & Mouthwash, Scope Mouthwash, Glide Floss, Gillette Razors, Foamy Shave Cream, Pantene Shampoo, Conditioner & Hair Spray, Olay Body Lotion, Old Spice, Right Guard, Soft & Dry and Secret Deodorant, Purell Hand Sanitizer, Shout Stain Remover. The company serves users of travel kits and disaster kits distributed by non profits such as churches, shelters or other community service organizations holding a 501(c)(3) status.
Services?	Warehouses in Delaware and Los Angeles handle export shipments and packing of kits for special projects. The company also designs and produces custom packaged personal care amenities under the Natural Essence brand.
History?	Select Amenities was founded in 1993 by Vince McIntosh as a supplier of world class personal care brands for travelers. Since then distributors serving more than 30 airlines and many leading hotels have depended on Select Amenities when sourcing such products.
Distinctiveness?	Select Amenities is in daily contact with the specialty market management teams and key brand managers involved in these products to insure dependable supply chains for major international projects.
Did you know?	Did you know that international travelers spent $102.6 billion in the U.S. in 2005? Approximately 2.8 million hotels rooms are also sold everyday in the United States. That is enough rooms to lodge every person living in San Francisco, Atlanta, Washington, D.C., Miami, and Denver combined. Did you know that spending by resident and international travelers in the U.S. averaged $1.8 billion a day, $75 million an hour, $1.2 million a minute, and $21,000 a second? The travel and tourism industry is one of America's largest service exports. $102.6 billion is spent by international visitors in the U.S. and $95.2 billion spent outside the U.S. by domestic travelers creates a balance of $7.4 billion in travel trade surplus for the U.S. (Source: The Travel Industry Association)
Trivia Question?	What is the annual combined capacity of first class and business class airline seats worldwide? A. 15 million B. 25 million C. 35 million D. 45 million
Answer:	D over 45 million in 2006. (Source: International Air Transport Association) Profile Archive

WTC Delaware Member Profile - March 2008
Title:	Process & Analysis
Who?	AMETEK Process Instruments
Where?	Manufacturing locations in Newark, Delaware, as well as Pittsburgh, PA and Calgary, Alberta. The Process Instruments business unit is part of AMETEK Inc., which has more than 10,000 colleagues working in 70 manufacturing facilities and 70 sales and service centers in 30 countries on four continents around the world.
What?	AMETEK Process Instruments is a worldwide manufacturer of process analyzers and instrumentation with more than 40 years of analytical experience. They hold well-established positions in the chemical, petrochemical, refining, semiconductor, pharmaceutical and energy production industries.
Distinctiveness?	AMETEK Process Instruments understands that no single solution is applicable to every process. If a pre-engineered solution does not meet customers' needs, AMETEK will custom design a solution based upon one of their unique technologies. AMETEK prides themselves on their ability and willingness to produce custom analyzers and solutions for end-users.
Industries Serviced?	Power generation, Metals refining and production, Pharmaceutical research and manufacturing, Natural gas, Refining and petrochemicals, Semiconductor chip manufacturing, Air separation and industrial gas production, Combustion control for boilers and process heaters, Glass manufacturing, Thermal oxidizer control, Pulp & paper production, Environmental and pollution monitoring, Fuel cell research...And many others
Products Manufactured in Delaware	Moisture analyzers are based upon one of two technologies: proprietary Quartz Crystal Microbalance and electrolytic (P2O5). Both technologies are restricted to monitoring trace moisture (ppmv and below) in gases and vaporizable liquids. Trace Analytical is one of the most recognized names in the semiconductor industry for monitoring various contaminants in bulk gas supplies. This product line includes a series of gas purity monitors and ancillary equipment such as gas blenders and stream switchers. Contaminants that can be detected include: H2, CO, CO2, CH4, and non-methane hydrocarbons. In addition, the Newark location manages the manufacture of several Western Research brand products. Western Research is best known as the world leader in providing analyzers for the sulfur recovery industry, photometric and spectrophotometric process analyzers are used in wide variety of industries worldwide for reaction monitoring and control, emissions monitoring, feedstock monitoring, and product quality assurance. We produce a carefully engineered selection of single wavelength, multi-wavelength, and broad spectral analysis instruments for rack mount and industrial field installation. These instruments can be adapted to a tremendous variety of applications and end uses. Additional product families offered by AMETEK Process Instruments include: Dycor/Proline/ProMaxion Mass Spectrometers, Thermox Combustion Oxygen Analyzers, Western Research UV/Vis Gas Analyzers, Chandler Engineering Pipeline Products, Land Instruments Combustion and Emissions Monitors
Service Locations	USA, Canada, UK, France, Germany, Middle East (Dubai), Singapore, China (Beijing and Shanghai)
Specialization?	AMETEK Process Instruments focuses their experience on designing new innovative analyzers that help their customers achieve higher levels of productivity and quality. It is through this focus that they have created some of the most unique and capable technologies in the world. Their primary focus in analyzer design is reliability, the analyzer providing the correct information when you need it. Training can be provided at one of our fully equipped centers or at the customer's location. Flexibility allows classes to be tailored exactly to your requirements. A hands-on approach, combined with small class size, ensures quick familiarization with the products, operation and applications.
Did you know?	AMETEK Process Instruments has many direct sales and service offices in seven countries scattered around the globe, as well as a wide network of factory-trained manufacturer's representatives, distributors, and service technicians. A Business Unit of the Process & Analytical Instruments Division of AMETEK, Inc., they are part of a multinational corporation with approximately $2 billion (U.S.) in annual sales.
Trivia Question?	1. What might be regarded as the first milestones in AMETEK history when the Delaware Process Instruments site traces its roots back to 1962? A. The Model 400 Photometric Analyzer was first sold commercially as part of custom-designed solutions for the chemical and petrochemical industries. B. The acquisition of Dycor's® mass spectrometer technology C. The introduction of the WDG Insitu oxygen analyzer D. The introduction of the IPS-4 spectrophotometer in 2005 2. As to the documented fact, for how many years have many of AMETEK analyzers been well in service? A. 10 years B. 15 years C. 20 years D. 30 years
Answers:	A. The Model 400 Photometric Analyzer was first sold commercially as part of custom-designed solutions for the chemical and petrochemical industries. C. 20 years Profile Archive

WTC Delaware Member Profile - April 2008
Title:	A trusted name in insurance since 1905
Who?	Corroon & Associates, Inc.
Where?	Wilmington, DE
What?	For 100+ years the Corroon name has been associated with high-quality property/casualty insurance and leadership in the protection of business assets. No business can escape risk. But proactive firms can learn how to manage, finance and transfer risk. Their goal is to guarantee the continued operation of your business, in the event that you suffer a loss in your daily operations, by understanding business objectives as well as your operations and the risks you face. Corroon and Associates bring this team approach to every aspect of their client service: All clients receive hands-on, personal attention. Their strength lies in their ability to listen to and understand the client's needs and to respond with creative solutions. Careful analysis and measure of the unique risks inherent in your business. Following this in-depth consultation, they design and implement a risk management and insurance program that will ensure your assets are protected, so you can focus on your day-to-day business.
Services	Corroon and Associates serve clients in virtually all industry categories, including: Multinationals Importer/Exporters Financial Services Manufacturing Retail Service Environmental Technology
International Expertise	One of Corroon & Associates' areas of expertise is consulting for multinational manufacturing and service companies and others engaged in international trade. This includes both the assessment of risk and negotiation of international insurance contracts.
Specialization?	Corroon is pleased to serve their clients with a comprehensive offering of services, specializing in the negotiation and placement of all Property and Casualty insurance contracts, including: Property General/Products Liability Automobile Liability Workers Compensation Directors' & Officers Liability Employment Practices Liability Global Property Casualty Programs Professional Liability/Errors & Omissions Environmental Marine Aviation E-commerce Risk Bonds Personal Insurance Services
Consulting Services	Corroon & Associates are specialists in their business, so you can be experts at yours. It's Corroon's job to seek out new and creative ways to protect your business, including offering both traditional and creative services such as: Risk Management Consulting Alternative Risk Transfer Products, Captives and Rent-a-Captives Claims Management Loss Control
Trivia Question?	Property/casualty insurance is on all of the following except: A. Businesses B. Cars C. Sports Accidents D. Homes
Answer:	C. Sports Accidents Profile Archive

WTC Delaware Member Profile - May 2008
Title:	Wherever you need to be, we're already there.
Who?	Emory Hill Real Estate Services, Inc.
Where?	New Castle, Delaware USA
What?	Full-service commercial real estate firm with the resources to design, build, finance, lease, manage and maintain commercial, industrial, and multi-family properties throughout the Mid-Atlantic. Emory Hill offers commercial brokerage and construction, full property management and maintenance services, and also has a residential real estate division.
Services	Corroon and Associates serve clients in virtually all industry categories, including: Brokerage: Financing Consulting User Representation Tax-Deferred Exchange Acquisition/Leasing Site Acquisition/Evaluation Expansion/Consolidation Property Representation Property Evaluation Disposition/Leasing Marketing Sale-Leaseback Financial Analysis Demographic Analysis Portfolio Analysis Build-to-Suit Management Construction: Construction Management General Contracting Design/Build Owner Representative Program Management Development Property Management Asset Enhancement Strategies Annual Budget Preparation Property Inspections and Reporting Tenant Relations and Retention Program Accounting and Financial reporting Audit Services Lease Administration Declaration and By-law Enforcement Insurance Proactive Maintenance Regulatory Compliance Contract and vendor administration Purchasing Vacancy Management and leasing Rent Collection Delinquency Management Maintenance: General and emergency maintenance HVAC services to commercial clients 24 hours a day HVAC services to residential clients
History?	Emory Hill is a full-service commercial real estate firm, founded in 1981 by Robert H. Hill and R. Clayton Emory. Carmen J. Facciolo, Jr. joined in 1983 and became a partner that year. Emory Hill Real Estate Services, Inc. was established in 1989 to carry the Brokerage, Property Management, and Maintenance Departments. Today, this division handles our own portfolio of properties, as well as properties for third party clients. Our Brokerage Department joined the NAI Global network in 1997, becoming a part of the world's leading managed network of commercial real estate firms. Jim O'Hara Realty joined NAI Emory Hill in January of 2008, serving as the retail arm of our brokerage division. In April of 2008, Emory Hill Residential was founded, offering home buyers and sellers the same client-centered principles of the Emory Hill companies.
Distinctiveness?	NAI Emory Hill exclusively represents NAI Global in the State of Delaware and Cecil County, Maryland. NAI Global network of real estate professionals has more than 375 offices in 55 countries, linked electronically through award-winning technology that provides tools such as financial analysis, site mapping, demographic targeting, and an extensive prospect and property database. NAI Emory Hill works independently or in concert with other NAI offices, depending entirely on our clients' needs.
Clients?	Corroon & Associates are specialists in their business, so you can be experts at yours. It's Corroon's job to seek out new and creative ways to protect your business, including offering both traditional and creative services such as: American Cancer Society American Express Anheuser-Bush, Inc. Army Corps of Engineers AT&T Bank of New York Chase Manhattan Bank Citibank Coca-Cola USA E.I. DuPont DeNemours Greyhound Corporation IDS/American Express Intel Corporation McDonald's Restaurant Corp. Mellon Bank Pepsico Shell Oil Company State of Delaware Wawa Markets Xerox Corporation
Trivia Question?	In what city can you find the world's most expensive piece of property ever recorded? A: France B: Tokyo C: New York D: Beijing
Answer:	B: Tokyo; In October 1988, the Mediya Building in central Tokyo was quoted at 358.5 million yen (248,000) per square foot. Profile Archive

WTC Delaware Member Profile - June 2008
Title:	Facilitating More Informed Investment Decisions
Who?	Standard & Poor's Vista Research
Where?	New York, NY (Headquarters)
What?	Standard & Poor's Vista Research is a subscription-based information service that supports institutional money managers. With access to tens of thousands of top industry practitioners, Vista Research connects clients to seasoned professionals who can answer their questions. From vetting all industry professionals prior to each call to scheduling your proprietary consultation, Vista Research offers its clients a unique and time-saving experience.
Services	Vista Research schedules proprietary, convenient phone consultations between clients and Society of Industry Leaders ("SIL") Members. Vista Research services these consultations by pinpointing the most suitable industry professional to meet the needs of the client - we match the right industry leader with our client the first time, saving our clients time. Vista Research also offers clients In-Person Consultation opportunities with our SIL Members. By meeting with a SIL Member face-to-face, clients are able to address the competitive landscape with other colleagues, often generating more insightful trend and industry analysis. Vista Research provides clients access to In-Person Consultations as part of our Lunch Seminar Series. Clients have the opportunity to interact face-to-face with premier SIL Members on hot industry topics. These In-Person Consultations provide a great forum for idea generation in an informal setting.
History?	Emory Hill is a full-service commercial real estate firm, founded in 1981 by Robert H. Hill and R. Clayton Emory. Carmen J. Facciolo, Jr. joined in 1983 and became a partner that year. Emory Hill Real Estate Services, Inc. was established in 1989 to carry the Brokerage, Property Management, and Maintenance Departments. Today, this division handles our own portfolio of properties, as well as properties for third party clients. Our Brokerage Department joined the NAI Global network in 1997, becoming a part of the world's leading managed network of commercial real estate firms. Jim O'Hara Realty joined NAI Emory Hill in January of 2008, serving as the retail arm of our brokerage division. In April of 2008, Emory Hill Residential was founded, offering home buyers and sellers the same client-centered principles of the Emory Hill companies.
Distinctiveness?	Vista Research differentiates itself by its adeptness at finding the "tough-to-find" industry specialist and its dedication to client service. Vista Research finds the best and most appropriate Society of Industry Leaders ("SIL") Members, matches those SIL Members with specific client project requests, arranges the consultation and obtains feedback from the client.
Industries Served?	Media Telecommunications Retail/consumer Basic Materials Legal Hospitality, Leisure and Gaming Industrials Financial Services Business Services Energy Aerospace & Defense Healthcare And many others
Service Locations	New York, NY Boston Chicago San Francisco London Singapore
Trivia Questions?	1. According to those ratings provided directly from clients, what is the average Vista Research project rating is on a scale of 1 to 10? A. 3.3 B. 5.3 C. 8.3 D. 9.3 2. The consultations of Vista Research is featured by which of the following? A. In-Person Consultation B. Telephone Consultation C. Email Consultation
Answer:	1. c; 2. a Profile Archive